Is it just me? Do I have particularly high expectations regarding timely online shopping? I don’t think so, which is why I wrote this complaint email to Coles Online after my experience today:
After hearing that Coles Online is now available in Brisbane and given that I’m due to have my first baby in approx a week I was quite excited about the convenience online shopping would offer.
Over the last few days I have invested quite a bit of time building up a standard shopping list on the website. This afternoon I decided to place an order of items that I need to buy.
After spending more time getting this setup and filling my online shopping cart today I am very disappointed to find out that after all that I cant actually get my order delivered before 6pm on Friday night – 4 days away and even then only one time slot is available for the rest of this week.
What a let down! This experience will really make me think twice about shopping with Coles Online again as if I cant get a timely service, what is the point?